Business Integrity Toolkit – For Young Social Entrepreneurs

In 2019, with many thanks to the support of UK Government and ASEAN Economic Reform Programme, FairBiz in collaboration with Youth Co:Lab, developed a Business Integrity Toolkit for Young Entrepreneurs, a Knowledge Product that provides guidance for start‐up companies to prevent, detect, and take action against unfair business practices. The purpose of this Toolkit is to contribute to this goal by encouraging young people starting their own businesses to operate with integrity from the outset.

Our hope is that young people starting new businesses do so correctly – by complementing their new ideas and commercial instincts with clear values, a strong code of ethics, and an embedded purpose to benefit society. The Toolkit has been one of the most downloaded publications on the UNDP Asia Pacific digital library.

This year, the two projects join forces again to digitize the toolkit to make it more user-friendly and accessible to the ecosystem. The toolkit is also updated with a specific Gender section as it is a crucial intersecting for Business Integrity. More scenarios and quizzes are being added to the online version based on real-life stories and experiences with many thanks to our young contributors from the Movers Programme. Business Integrity affects EVERYONE. Together, let’s build a fair business environment for young people in Asia!

This Toolkit has benefited from the support of many people. We would like to thank the following people: 

  • All our co-authors – the participants in the Youth Co:Lab workshop held in Bangkok in August 2019: Anisa Indah Pratiwi, Arif Rahman, Daniel Loy, Đỗ Văn Long, Dwi Purnomo, Felicia Yoon, Htet Thiri Shwe, Indra Hari Darmawan, Jacinto Asuncion Jr., Jeyasudan Balasundran, Kenneth Kim, Khavi Homsombath, Khine Sandi Shwe, Lady Diandra, Leena Haneef, Nitchakan Daramatat, Nornazwah Hasan Basri, Pamela Nicole Mejia, Phan Duy Quang, Quynh Nhu Nguyen, Rany Pen, Virak Nuon, Van Phi Nguyen and Yusnee Rahmat. They shared ideas and suggestions about the Toolkit. During their discussions, they provided many of the inputs which you can read in these pages. We thank them for agreeing to support the dissemination and distribution of this Toolkit to a wider audience. 
  • In particular, these participants in the workshop – Diane Eustaquio, Johanna Erroba, Jose Cortez, Khoirun Nisa’ Sri Mumpuni, Rafael Masters and Jieun S. Park – all contributed their time and knowledge to help edit earlier versions of the Toolkit and to find useful and practical materials for the Toolbox. 
  • UNDP staff in the Bangkok Regional Hub – Beniam Gebrezghi, Diana Torres, Stefano Pighin, Radhika Behuria, Darko Pavlovic, Ke Lin and Marcela Werutsky – designed the project, directed it and guided it, and participated in the workshop, inspiring all of us on the way. 
  • The Toolkit designers, Tung Luong Viet Thanh, Phuong Nguyen Mai Uyen and Ngoc Tu Le, demonstrated great vision of understanding about the design and patience about the process. 
  • Our youth contributors, Sher Shah Khan Bangash, Abid Hasan, Alfredo Lorenzo Recio Sablay, Probin Tripura, AfiMaleha Esha, Mehrin Ruaid, Sumaiya Binta Ferdous, Nayem MollaAung Sing Hla MarmaSamira Akter SiyamAbdul Samad Khan Wazir and Miya Redfrog 
  • The photos were taken by UNDP staff and participants of the Youth Co:Lab workshop. 
  • Peer review and comments were provided by Christine Gerlier, Sophia Areias and Andy Quan. 
  • The Toolkit authors – Brook Horowitz, Jane Usifoh and Ha-Phan Khanh of IBLF Global – who researched and wrote the Toolkit. This Toolkit was made possible thanks to the generous support of the UK Government and the Citi Foundation. 

Section 1: About this Toolkit

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1.1. About UNDP, Fair Biz and Youth Co:Lab
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1.2. To the young business leaders of ASEAN
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1.3. Foreword: Mobilizing young people in South-East Asia to promote business integrity

Section 2: What is Business Integrity?

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2.1. What is business integrity?
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2.2. Principles of corporate governance
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2.2.1. Case study: Handling young and talented employees
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2.3. Drivers of business integrity
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Scenario: Drivers of integrity
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2.4. International rules
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2.5. Local laws
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2.6. Risks and opportunities
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Scenario: Risks and opportunities

Section 3: Keeping My Business in Order

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3.0. Keeping my business in order
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3.1. Prevent
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3.1.1 Know your co-owner
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3.1.1.a. Case Study
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3.1.2. Trust
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3.1.3. Identify and analyse the risks
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3.1.4. Red Flags
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3.1.5. Grey Areas
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3.1.6. Gifts and Entertainment
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3.1.7. A Code of Conduct
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3.1.8. Due Diligence
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3.1.9. Hiring
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3.1.9.a. Scenario: Too old to work?
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3.2. Detect
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3.3. Respond: How to say no

Section 4: Keeping Watch Over Potential Challenges

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4.1.1 Diversity and Inclusion
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4.1.2 Assignment: Scenarios
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4.1.3 How to prevent diversity and inclusion problems in the workplace
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4.2 Bribery
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Scenario: Bribery
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4.3 Facilitation payments
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4.4 Gifts and entertainment
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4.4.1 How do you draw the line between a facilitation payment and a bribe?
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4.5 Conflicts of interest
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4.5.1 Five tips to detect conflicts of interest
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4.6 Workplace harassment
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4.6.1 Sexual harassment in the workplace
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Scenarios: When Sexual Harassment Occurs
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Scenarios (continued)
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4.6.2 Preventing Potential Cases of Sexual Harassment (based on the scenario)
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4.7 Discrimination
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4.8 Modern slavery
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4.8.1 How to avoid modern slavery in your business
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4.8.2 Child Labour
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Scenario: Child labour

Section 5: Gender

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5.1. Gender and Business Integrity
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5.2. Gender and Anti-corruption
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5.3. How can you recognize sextortion as a form of corruption?
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Assignment: Scenario
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5.4. Unconscious Gender Bias and Gender Discrimination
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Assignment: Scenario 2
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Assignment: Scenario 3
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5.5. How to Respond to Gender Biases
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5.6. Inequity- gender pay gap
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5.7. Detecting Gender Issues
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5.8. How to Respond To Gender Issues

Section 6: What If Things Go Wrong?

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6.1. Always prepare for the worst case scenario
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6.2. Whistle-blowing
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6.2.1 Whistle-blowing system
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6.3. Internal and external situations
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6.4. Reporting

Section 7: Working together for business integrity

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7.1. Collective action
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7.2. Embedding The Culture In Our Companies

Section 8: Final Quiz

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Test your knowledge on Business Integrity
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Scenario: Founder’s Dilemma
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What do you think about the course? Give us feedback at the comments.